We value your inquiries and feedback. For any questions, concerns, or assistance regarding our gaming controllers, mechanical keyboards, or headphones, please reach out to us via email. Our dedicated support team is committed to providing timely and helpful responses.
Email Support
Send your message to: [email protected]
We aim to respond to all emails within 24–48 hours during business days. Please include your order number (if applicable) and a detailed description of your issue to help us serve you better.
Company Address
Company Name: PEAKPROSPER TRADING CO., LIMITED
Company Address: V831, 8/F LIVEN HSE NOS.61-63 KING YIP ST KWUN TONG HONG KONG
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Pacific Time)
Saturday & Sunday: Closed
Important Notes
- For product inquiries, warranty claims, or technical support, please use the email address above.
- We do not offer phone support at this time. All communication will be handled via email.
- Please allow additional time for responses during holidays or peak periods.
